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2.2 Based on 91 reviews
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    • I used to love this store 4
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    • Unprofessional behavior 6
    • Customer service 4
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  • From mobile
  • Sep 25
  • #925419

Worker named Alex at Safeway Los Gatos and he refused to open the door then he opened the door for these two girls. As he was walking away he mumbled that my kid was fat

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About three weeks ago I went into the Pharmacy at Safeway, I tried to fill a very small 3 tablet prescription of pain killers for my father. I have filled these many times in the past with no problems, he has slipped discs in his back, he is in a lot of pain and I help him getting the medication, never has been a problem. This time he happens to use them up faster than he should have, I believe by about 4 days. After he spoke with his doctor,... Read more

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Just got home from Safeway, so annoyed! I was in the 20 items or less line as the next customer waiting forever already because the customer in front of me was buying gatorade on sale but he was missing one so he went to get another. The man was elderly so it took a couple minutes to get back to the register. The cashier rang all of them up wrong because she had to go and over ride each one individual. She had to do this two more times while I... Read more

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I transferred a script from Walgreens on Thursday morning. I said I would pick it up in the afternoon. Arrived Saturday at 3:40 pm to pick the meds and was told it was not ready. I was told they "just got it" and it would take a half hour to fill it. I called Walgreens to see when it was sent over - Thursday morning... The only reason I transferred from Walgreens to Safeway is due to a change in my insurance coverage. I have used the pharmacy... Read more

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I will not shop at Safeway anymore. The just four u deal is a joke. Don't know how it works and takes time to figure out. Do you want customers or not? If so why turn us off. I share these feelings with many. The Albertsons stores are just as bad or worse. Being a loyal customer for 70 years I feel I am getting the royal no deal. And there is constant over pricing, long lines and rarely a fast lane open. The stores are more convenient... Read more

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Safeway pharmacy in Spokane Washington on Mission street is the worst example of service or even a pharmacy that I have ever seen. I went in three times each time telling they would call me when they got my prescription and that it would be ready the following day to see that I didn't get a call and my prescription didn't get fulfilled. Within the hour I had another Safeway already filling my prescription and the pharmacist I talked to at the... Read more

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  • From mobile
  • Sep 18
  • #921080

I was waiting for someone to assist me at at the deli. The girl working there saw I was there yet took her time doing whatever she was doing(which was nothing) till I asked if someone could help me. No manners. I wanted a chicken wrap, girl was saying she didn't have time to be cutting the chicken into little piece. So rude!

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This happened at the Sunny Side location in Calgary Alberta. I was with some friends and we all needed to use the bathroom. My girlfriend's friend finds the manager who gives her the key and she goes in, then my girlfriend goes into the bathroom. When it comes to my turn ( I was waiting outside) they tell me the bathrooms out of order. I said to them that my friends just went in there and the lady told me that the bathroom is now clogged. I... Read more

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While in line to check out, there was a young African American woman on the phone talking in front of me. She was not talking loudly and she was not bothering anyone that I could see. Despite this, when it came to be my turn, the cashier woman who was an older talkative woman in her 60s with dyed red hair began making comments about how black people love talking on the phone and making their business known to all. I was flabbergasted at this... Read more

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  • From mobile
  • Sep 18
  • #920901

Poorly staffed! Waiting in lines 10-15 minutes is not uncommon 35 mins is the longest I have waited

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