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I had a new order from my DR. on Tuesday sent to the pharmacy and went in to day to pick up prescription and in had not been taken off so the pharmacist can fill it. I have changed pharmacies because of these manners. I did not ask the DR to have it filled at my online...
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#1132463
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11/15 2017 safeway #1556 ( coos bay, Oregon) I was there to turn in my bottles..the bottle area was so dirty and the machine did not work. I took the slip of the few bottles i had gotten through to the customer counter..i rang the bell and waited...and waited..I rang...
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#1132083
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In my local Safeway Store in San Francisco it constantly has people with their dogs (these are not service animals, mostly Pit Bulls) I am an animal lover but this has become ridiculous. When I bring this to managers attention all I get is " what's the problem" Store...
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3.3
#1126632
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Safeway - Bad customer service

Safeway
#1117683
1.0
Details
Went to order some cupcake for my sons birthday party and there were 3 employees there one was in the back putting frosting on a cake and two where chatting. I asked for some help and they gave me a ugly look and rolled there eyes as if i was bothering them. I refuse to spend money where i am treated i trash
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Safeway pharmacy

Safeway
#1071507
2.8
Details
I live in astoria oregon. Ive had nothing but trouble at the pharmacy. They are not effective. And have many mistakes filling my prescriptions. They are not helpfull in solving the problem but put the blame on me. Please check this out. Im sure im not the only one with this problem. Im moving my scripts to another store
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Safeway - Poor!

Safeway
#1070318
1.0
Details
One of the reasons I do not shop more at Safeway is the express checkout is usually closed even during 4-6 pm when store is busy. Sprouts is way better. I waited about 20 minutes in a regular checkout lane for 3 items. Either open up the express checkout or install self checkout!
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Safeway - Refused to exchange diapers for a larger size because someone else bought them for me...

Safeway
#1069809
2.3
Details
I walked to safeway with my baby after someone purchased diapers for me in the wrong size. I literally wzs out of diapers and came to try and swap for a larger size. They refused to even see if they carried them znd told me since i didnt purchase them i could not return them. Not only was i embarrassed, i now have 148 diapers i cant put on my baby
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I tried to helpfully return my empty cart to the area INSIDE the store where I got it from. There was not a sign saying "No carts past this point or anything like that. But suddenly the wheels locked SO HARD that the cart actually jerked backwards and when I walked...
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3.6
#1124723
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I am an old customer who has gone to safeway for years and used my phone number but could not get anything to work for two and a half hours, during which time I spoke to 5 reps, one was terrible 4 were great! Ah ha we thought we had it done untio I want to Safeway at...
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1.8
I liked
  • Usual
  • Mgr that used to be at grant and craycroft
I didn't like
  • Dirty run down store
#1122905
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I received a phone call at 9:07 a.m from Safeway.com they left the following message. Your club card was invalid if you do not call us back by 9:15 a.m. you order will be cancelled. No callback number was left. When I called the number that appeared in my call log no...
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#1118481
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In 20 minutes at the store I saw 3 thefts occur and notified management.No security on site until 3:30 I was told.Criminals Cueing to steal from store.Wouldn't let anyone I love to go to this store with so much criminal activity.Safeway staff says they have tried to...
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I didn't like
  • Theft and lack of security
#1118197
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I will from time to time write a personal check for my groceries, I was told that you will not accept them any longer because I do not write them often enough? I am retired from the Safeway Denver Division and receive retirement checks monthly from you!! since leaving...
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2.8
I didn't like
  • Check cashing policy
#1117865
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When I went to get some fried chicken from their deli, I waited a ridiculous long time in line due to them having just one lone employee trying to wait on everyone (under-staffing is a chronic problem with this penny-pinching Safeway). When I heard her saying they only...
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#1116945
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Contact Safeway

Mailing Address:
Customer Service Center
Safeway Inc. - M/S 10501P.O. Box 29093
Phoenix, AZ 85038-9093
Phone:
(866) 239-1376
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Safeway Products and Services

People need to really look at whats going on in the Safeway Store.. i know for a fact that if there out of something-they'll replace with other and/or give you a rain check- I have lived in Keizer for three years and not once did I get a rude employee.. if anyone of...
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4.8
Keizer, Oregon
#1115267
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