My last three experiences at this store convinced me it's time for change. Each occasion I began shopping experience joyful, glad to know I eventually will be stocking my shelf at home. I started joyful, however leaving store I was pissed off.
During my last experience, I asked at very begging to place each of 3 fruit bowls in separate plastic bags, as fruit bowls always leak. Of course I don't want fruit bowls leaking on my other groceries.
The person misunderstood my instructions, as I watched him bag incorrectly. I took all items out of the bag, as I began to explain this is what I meant. He simply walked away leaving me holding the bag.
This spirit of negative uncaring inconsiderate behavior is exactly why I don't need to shop at this Safeway store anymore. Furthermore, as I caught cashier over charging me during my last experience should have been enough.
I'm fed-up. Safeway will miss my business.
fyi.... last three digits of phone number are 224 as I use my club clard phone number. Last letters of last name end with "nd".
Product or Service Mentioned: Safeway Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I liked: Availability.
I didn't like: Some staff.