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went to Safeway store 3026 (**** Ygnacio Valley RD WC, Ca 94598)
I was standing in line to check out just getting ready to put my food on the belt when some man grabbed my basket and said come over here to this line as he brings my basket to lane 1 when I was in lane 6 ( I find out he is Cody front end manager)
As my basket is gone to #1 I have to go get my mom from isle since she was looking while she waited for cashier at lane 6
we get back to basket as we wait for 2 customers in front of us while we would have been done if I stayed at cashier 6
Cody rolled my basket at number one never saying a word to me or for that matter just walked away. This was unacceptable behavior and TERRIBLE CUSTOMER SERVICE by CODY
This has caused my 82 year old mother stress for having to find/follow me to a different cashier when she cannot walk very well. This was Rude of Cody and looking for compensation do not grab cart out of someone hands without ASKING!
Thanks Laurie Keating
User's recommendation: dont go when Cody works.
Preferred solution: Apology.
Location: 2800 Ygnacio Valley Road, Walnut Creek, CA 94598