Latest review first
I had a similar experience just today. I placed an order on Thursday for a grocery delivery between 7-8pm friday. I called the the customer support number and after being on hold for 25 mins was able to speak to Chris at around 8:30pm. I am supposed to be refunded the...Read more
Where do I begin... Lets see I had ordered groceries from their delivery service. I had ordered them Tuesday morning and choose a time for same day delivery because I happened to be off that day. I received a confirmation email with the receipt and confirming that my...Read more
I didn't like
- Lack of empathy
- Wait time
- Time frame
By and far most of the employees are pleasant znd helpful, however a growing number of younger men and women especially from other countries have little concern or understanding of good manners and customer relations. (I know its not PC however in my 100's of visits it...Read more
Michelle in dairy is absolutely the sweetest person to work around or to even seek information from, she is always busy and seems to always smile and help others. Her work ethic is displayed in the way she organizes her product and the speed in which she does it....Read more
i recently complained to safeway because their coupons do not save when clicked. my response was one of the stupidest i have ever heard of and i am sharing it here: Hello Roger, Thank you for contacting us. The technical issue you were experiencing was addressed by our...Read more
- In store customer service
I didn't like
- Online customer service
This is about the store in vancouver washingston store 1611,on 63rd andersen, I feel sorry for the older employees that work there,there is a manager named Pam that is very aggressive, to the employees,and customers,I had went in to let this manager know my sister was...Read more
Dear Sir or Madam: On July 12th, 2018 at approximately 12:30 pm I entered the Safeway store in Sequim, Wa to purchase some popsicles. I picked out a box of popsicles from the frozen food section and started walking towards the self check out area. Suddenly, I found...Read more
There are so many situations I would need over 1000 pages just to hit the tip of the iceberg. Bottom line: they Sucked in Customer Service before Albertson's bought them out, and they suck even more now. The Safeway in Tempe, AZ on McClintock/Elliot hires real dilly...Read more
I didn't like
- Customer service sucks
Safeway has gone downhill.
Since being bought out by Albertsons, the Safeway’s near us have all deteriorated in terms of quality. Produce not as good, many name brands have disappeared off of the shelves. I used to do most of my grocery shopping at Safeway, but no longer.
I went through the ck out line st the safe way store on center st. The clerk never said hello did bag my groceries but the minute he was done he complety turned his back and never said a word. Didnt put the bags in my cart and i had to literaly reach over the counter...Read more
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