During fires we have traveled away because of many fires in our area. Shopped at Safeway there to receive discounts while under extreme stress after leaving due to threats to our home and life.
While at motel I Received email that in my opinion was harassment, abusive, threatening, violating that after over 30 years even though I used same number when purchasing, possible new password because under stress I forgot password that I possibly could not receive discounts because I was shopping at different Safeway.
Yesterday, while trying to receive discounts, I was only given two choices, one near me that we consider very dangerous territory, and the other in Los Angeles, over 300 miles away. We are home and felt we were forced and had to shop at "My Store"
Reason of review: Poor customer service.
Preferred solution: ABILITY TO SHOP AT ANY SAFEWAY AND RECEIVE DISCOUNTS.
I didn't like: Customer service email.