Safeway Reviews

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Tonight I shopped at the Berryessa Rd, San Jose location. It has been a few weeks since I shopped at Safeway; never had I been to this location. Upon entering, I was surprised to find no sanitized carts. Target, Trader Joe’s, Sprouts and Costco all had sanitized carts...
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20 comments
#1902016

Hopefully something does. And soon

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Featured
ID
#1946306 Review #1946306 is a subjective opinion of poster.
Location
San Jose, California
Service
Safeway Manager
Cons
  • Being treated like a second class citizen
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Wondering about a rehire .

Folks-- not sure I was given right contact information?? Simply like to know my status on being rehired with safeway 390- IDAHOSPRINGS!! I have 4 solid years working with this store in which I have accumulated SEVERAL customer service acknowledgements!!! During the peak of the covid virus, there were so, so many unknowns, that it seemed like every day there was a new issue!! I took leave of absence per proper procedure, but due to all the uncertainty, I just stayed in LOCK DOWN DOWN LOCKDOWN
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ID
#2704814 Review #2704814 is a subjective opinion of poster.
Pros
  • Close to were i live
Preferred solution
Rehire status--- please
New Reviewer

Digital Coupons

This is the third time I have contacted Sfwy about digital coupons which totally turn me off. App will not download to my phone. Check out (self) is much more cumbersome with dig coup. Many of your best sales involve digital coupons. I get angry every time I shop Sfwy and get screwed. I will also be taking my prescriptions elsewhere.

User's recommendation: Shop some other place.

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ID
#2699427 Review #2699427 is a subjective opinion of poster.
Pros
  • Close by
Cons
  • Damn digital coupons and few checkers
Preferred solution
Price reduction
New Reviewer

Being treated rude

Being treated rude my friend in staff, on June 19, 2021. I have only God communication that someone from Safeway the manager of the store I Ken Pratt Boulevard in Longmont was going to call me and as yet has not,I figure theyre not going to do anything about it, Ill see. Doesnt look promising, looks brushed under the rug and ignored.
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ID
#2638683 Review #2638683 is a subjective opinion of poster.
Loss
$5
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Management unethical behaviour

I visited store # 2612inAurora on06/23/2021.Manager Larry was very rued and impatient to me and discriminated previous older hispanic customers. I found item with a sale sign, but computer did not show it. He took the sign and threw it in a garbage can, refusing to honor the price. When I ask for the store manager he lied that he is.He humiliated me on a front of other people other people

User's recommendation: Go to different store. Kingsooper had the price I was humiliated for.

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ID
#2630766 Review #2630766 is a subjective opinion of poster.
Preferred solution
Apology

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New Reviewer
Her name she was in this Middle Eastern woman was a bib the best I could tell and so I walked in with a $20 bill and I just needed some change, so she walked up behind me and said very directly our customer service is closed. Then she started to walk on in the office,...
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3 comments
#2026704

Word of advice. Leave you/them whoever are middle eastern out of your complaint next time. Get a US bank account.

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ID
#2621847 Review #2621847 is a subjective opinion of poster.
Location
Longmont, Colorado

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New Reviewer
went to Safeway store 3026 (**** Ygnacio Valley RD WC, Ca 94598) I was standing in line to check out just getting ready to put my food on the belt when some man grabbed my basket and said come over here to this line as he brings my basket to lane 1 when I was in lane 6...
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2 comments
#2026709

You are not entitled to any compensation. You were not injured. Stop being greedy.

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ID
#2615143 Review #2615143 is a subjective opinion of poster.
Location
Walnut Creek, California
Preferred solution
Apology

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New Reviewer

Questionable person outside the store

This isn't a complaint towards the store itself, more of a growing concern involving individuals that frequent the outside area specifically the area where a person can sit and eat. Today, I saw a man that was clearly not in the right state of mind walking with what looked like a hospital gown and his pants on his shoulder. He had a stain in the back of his gown which I can only assume was human *** He was limping and held a few dollars in his free hand. Seeing that outside the store.More

User's recommendation: Security being more aware of the outside area as well.

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ID
#2605860 Review #2605860 is a subjective opinion of poster.
Location
Silver Spring, Maryland
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Over charged again

After being overcharged about every third visit, I boycotted Safeway for a while. I was overcharged again for an advertised item tonight. When I called, I was told to come back in tonight for credit. You would think Safeway could simply apply credit to the SW Just For You Card. The time before while using self-checkout, at a different Safeway location, a cashier was needed to enter a special code. He did. I was overcharged for that item. After waiting way too long at the customer service desk, the so-called manager said, "Well, you have to watch the cashiers to make sure they ring it up correctly." I'm supposed to know the Safeway codes and babysit the employees!? SW price guarantee is a joke! pul teeth.

User's recommendation: Boycott.

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ID
#2597168 Review #2597168 is a subjective opinion of poster.
Location
Santa Rosa, California
Pros
  • Close to were i live
Cons
  • Overall prices higher than other local stores
  • Dirty run down store
  • Incorrect pricing
Loss
$1
Preferred solution
Apology
New Reviewer

Dissatisfied

Until Safeway follows the mask guidelines issued by the CDC, endorsed and approved by the President of the United States and Governor of Virginia, I will no longer shop at Safeway. Fully vaccinated customers should not be required to wear masks. Please follow your competitors, Aldi, Trader Joes, Target and take down the mask required signs.
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ID
#2560116 Review #2560116 is a subjective opinion of poster.
Location
Herndon, Virginia
Product
Safeway Facility
Preferred solution
No masks for vaccinated customers

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Time being spent in checkout line

On three different occasions we had to wait in line for a lengthy time so the cashier could scan other customers monopoly tickets. Today 05/07/2021 we had to actually put our groceries back in our cart and stand in another line as the cashier had so many scans to do for one customer reference the monopoly game. Safeway needs to go back to using the monopoly board .Dforforfor g.

User's recommendation: Demand Safeway go back to the old Monopoly playing board game.

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ID
#2540451 Review #2540451 is a subjective opinion of poster.
Location
Sedona, Arizona
Preferred solution
Let the company propose a solution
New Reviewer

Availability

Stockton CA does not stock Coke Coffee although Coke company says they do. Safeway consumer service says it was there at one time but did not reorder: perhaps it was not selling. in the history of soda this has been tried five times and never caught on. Even though heavily advertised it may have not sold.
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ID
#2453470 Review #2453470 is a subjective opinion of poster.
Location
Phoenix, Arizona

Where is my food?

I was scheduled for a delivery (Order #2542****) this date (2-22-21) between 5:00pm and 9:00pm! It is now 10:30pm and my food has not been delivered!! Since you raised the cost of 4 hour delivery from zero $0 to $3.95 seems to me my food should at least be here within the time frame I'm paying for!
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ID
#2431434 Review #2431434 is a subjective opinion of poster.
Location
Everett, Washington

Rewards

I have a problem with my rewards card fortunately the costumer service member is very helpful and she help update my rewards account information.Good job guys!! Appreciate it!!!
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ID
#2418377 Review #2418377 is a subjective opinion of poster.
Location
Lincoln, California

Delivey

I finally got my grocery.................................................................................................................................................
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ID
#2406480 Review #2406480 is a subjective opinion of poster.
Location
Surprise, Arizona
New Reviewer

Delivery

Second time no delivery of my groceries. If your contractors can't fulfill the delivery. Maybe you shouldn't offer delivery.
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ID
#2406119 Review #2406119 is a subjective opinion of poster.

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