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tried to contact and got no where on there phone system. No carts ever. No help ever. constant shoplifting all around the store. Employees tell me they do no care and will not stop the stealing. Nothing works. expect the cash registers they always work THIS STORE IS A...
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1.5
I didn't like
  • Checkout experience
  • Store 739 mission street san frncisco
  • Poor service and high prices
#1362288
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During fires we have traveled away because of many fires in our area. Shopped at Safeway there to receive discounts while under extreme stress after leaving due to threats to our home and life. While at motel I Received email that in my opinion was harassment, abusive,...
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1.0
I didn't like
  • Customer service email
#1356408
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My First Safeway Delivery Experience: This was my first time using Safeway’s delivery Service and I am really amazed by the INCOMPETENCY of the service. 1st Issue : I placed an order through Safeway App yesterday. I Scheduled the delivery for Wednesday, 9/12/2018; 8:00...
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2.5
#1353938
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I had a similar experience just today. I placed an order on Thursday for a grocery delivery between 7-8pm friday. I called the the customer support number and after being on hold for 25 mins was able to speak to Chris at around 8:30pm. I am supposed to be refunded the...
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1.7
#1349790
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Where do I begin... Lets see I had ordered groceries from their delivery service. I had ordered them Tuesday morning and choose a time for same day delivery because I happened to be off that day. I received a confirmation email with the receipt and confirming that my...
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1.0
I didn't like
  • Bad product
  • Time frame
  • Poor customer service
#1348263
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By and far most of the employees are pleasant znd helpful, however a growing number of younger men and women especially from other countries have little concern or understanding of good manners and customer relations. (I know its not PC however in my 100's of visits it...
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h.kitchener
h.kitchener

It is cheaper to hire foreigners, legal and illegal than to hire American citizens. That's one point. The other is that it is hard to find competent American workers, especial...

4.1
#1345438
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Michelle in dairy is absolutely the sweetest person to work around or to even seek information from, she is always busy and seems to always smile and help others. Her work ethic is displayed in the way she organizes her product and the speed in which she does it....
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3.8
#1326815
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i recently complained to safeway because their coupons do not save when clicked. my response was one of the stupidest i have ever heard of and i am sharing it here: Hello Roger, Thank you for contacting us. The technical issue you were experiencing was addressed by our...
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3.2
I liked
  • In store customer service
I didn't like
  • Online customer service
#1323649
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This is about the store in vancouver washingston store 1611,on 63rd andersen, I feel sorry for the older employees that work there,there is a manager named Pam that is very aggressive, to the employees,and customers,I had went in to let this manager know my sister was...
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1.0
#1320246
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Dear Sir or Madam: On July 12th, 2018 at approximately 12:30 pm I entered the Safeway store in Sequim, Wa to purchase some popsicles. I picked out a box of popsicles from the frozen food section and started walking towards the self check out area. Suddenly, I found...
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I didn't like
  • Staff response
#1306773
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