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Where do I begin... Lets see I had ordered groceries from their delivery service. I had ordered them Tuesday morning and choose a time for same day delivery because I happened to be off that day. I received a confirmation email with the receipt and confirming that my...
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1.0
I didn't like
  • Time frame
  • Lack of empathy
  • Poor customer service
#1348263
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I needed to use the restroom while I was shopping at this Safeway. The bathroom was so dirty that you could smell it before you entered the hallway that the bathroom was located in. The floors and walls were filthy, the sinks looked like they had not been cleaned in a...
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Anonymous
TickleMeMcHomeless

I would stay away from that store. If their cleaning standards are so low that they allow their bathroom to be that way, then they are probably lax in alot of other areas as w...

#1387272
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tried to contact and got no where on there phone system. No carts ever. No help ever. constant shoplifting all around the store. Employees tell me they do no care and will not stop the stealing. Nothing works. expect the cash registers they always work THIS STORE IS A...
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Anonymous
Tickle

I saw on the internet a wedding that was held in a church in San Francisco that had homeless people all sleeping on the pews while the service took place. I though to myself "...

Anonymous
NothingInStoWorthGoingToPenOva

Well, if they don't do anything about all of the shoplifters they eventually will probably go out of business, or have to raise prices really high.

1.5
I didn't like
  • Store 739 mission street san frncisco
  • Checkout experience
  • Crime
#1362288
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My First Safeway Delivery Experience: This was my first time using Safeway’s delivery Service and I am really amazed by the INCOMPETENCY of the service. 1st Issue : I placed an order through Safeway App yesterday. I Scheduled the delivery for Wednesday, 9/12/2018; 8:00...
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2.5
#1353938
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I know what you mean. Often, the clerk doesn't say hello and simply starts ringing up your groceries acting like they are mad at the world and pissed off and angry. Then, after you pay them a bunch of money they don't even say "Thank You!" or "Have A Good Un!" Many...
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Anonymous
DejaMoo

Maybe you should try tipping your cashier if you want a better experience checking out. Tip 15 to 20% of your order.

Anonymous
RideRideRideHitchingARide

I used to hitch-hike all over these ucking United States and the people who picked me up who scared me the most were the ones who wouldn't say anything the entire duration of ...

#1380052
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I had a similar experience just today. I placed an order on Thursday for a grocery delivery between 7-8pm friday. I called the the customer support number and after being on hold for 25 mins was able to speak to Chris at around 8:30pm. I am supposed to be refunded the...
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1.7
#1349790
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Rich people who refuse to sign up for and swipe a Safeway card to get the discounts are very selfish and inconsiderate. Often, they are buying many of the same items anyway that require the Safeway card to get the discount. They end up leaving the store with all of...
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Anonymous
NervousAndSuspiciousBackpacker

They are paranoid that somebody may use the information on what groceries they purchase to harm them in some way. Me, personally, I could care less if they keep a record of wh...

Anonymous
DiffrentStrokesFoDiffrentFolks

It's just like on the show "Diff'rent Strokes" Willis had just gotten his driver's license and he was begging his Dad to buy him a brand new Mercedes Benz and his dad, Million...

#1371263
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As a customer with my 10 year old son, I witnessed and felt intimidated by a Safeway manager (Edwardo) who shouted across the deli and isle to an employee that was helping me. In a dominating and aggressive manner, Edoardo crossed his arms and thrust out his chest when...
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#1391283
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By and far most of the employees are pleasant znd helpful, however a growing number of younger men and women especially from other countries have little concern or understanding of good manners and customer relations. (I know its not PC however in my 100's of visits it...
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Anonymous
h.bathroomer

They could go down to the salvation army shelter and offer those nice people staying there if they would like a good paying job working at safeway. they would be very pleased ...

h.kitchener
h.kitchener

It is cheaper to hire foreigners, legal and illegal than to hire American citizens. That's one point. The other is that it is hard to find competent American workers, especial...

4.1
#1345438
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Contact Safeway

Mailing Address:
Safeway Inc.
M.S. 10501 P.O. Box 29093
Phoenix, Arizona 85038
United States
Phone:
(877) 723-3929
More

Safeway Products and Services

During fires we have traveled away because of many fires in our area. Shopped at Safeway there to receive discounts while under extreme stress after leaving due to threats to our home and life. While at motel I Received email that in my opinion was harassment, abusive,...
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1.0
I didn't like
  • Customer service email
#1356408
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