Manufacturer: Safeway Category: Customer Care Clear all filters (47 of 47 reviews match)
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Furthermore, Safeway also does not have a readily available in-house complaint number to deal with these issues. Companies that care do not let their phones ring unanswered. There is no need to make a a longer complaint than this the fact that this requires 100...
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Safeway Customer Care
#1088972
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Not sure what else you need getting to one hundred words is not what I needed tried on three occasions to text Safeway but there site is not user friendly for elderly people. Must be under 70 to be able to use there site I guess Now I have to count my words to made a...
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Safeway Customer Care
I didn't like
  • Service
#1065223
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Safeway on 6th ave tacoma wa. There are MAY DISABLED PEOPLE IN TACOMA, yet safeway 6th ave has 1 or maybe 2 shopping scooters for the disabled. asfar as im concerned, this is discrimination against the handicapped. I've waited in my car for over an hour to shop as I...
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Anonymous
Anonymous

It's called DISCRIMINATION AGAINST THE HANDICAPPED SAFEWAY!

Anonymous
Anonymous

The store is NOT required to stock handicap scooters for you!! Im sorry but in my opinion why should everyone else have to pay for your handicap!

4.1
Product
Safeway Customer Care
#1062417
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Safeway - Poor!

#1070318
1.0
Details
One of the reasons I do not shop more at Safeway is the express checkout is usually closed even during 4-6 pm when store is busy. Sprouts is way better. I waited about 20 minutes in a regular checkout lane for 3 items. Either open up the express checkout or install self checkout!
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Customer service

Safeway - Refused to exchange diapers for a larger size because someone else bought them for me...

#1069809
2.3
Details
I walked to safeway with my baby after someone purchased diapers for me in the wrong size. I literally wzs out of diapers and came to try and swap for a larger size. They refused to even see if they carried them znd told me since i didnt purchase them i could not return them. Not only was i embarrassed, i now have 148 diapers i cant put on my baby
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Safeway Customer Care Review

#994735
3.1
Details
My cashier asked for a person to help me with my groceries to be taken out. The man looked at me and rudely told the cadhier to ask for someone w Else to help me next time. He gave me look of dislike. Team safeway guy. Hea Asian.
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Safeway Customer Care Review

#994505
2.9
Details
Standing in a line 15 people deep, every register the same or worse. Since they removed the self check out in Clinton, wait times went through the roof. A good manager should man the registers properly to avoid this problem. I have been in this scenario more than a few times and it is getting old fast
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After waiting 10 minutes at Deli Counter, I placed my order and clerk was preparing it.A man just walked into the store, and the clerk said "I'm sure this lady wouldn't mind if I made your order first". I stated that I would like it if she finished my order, and I...
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Safeway Customer Care
I didn't like
  • Being treated like a second class citizen
#1041582
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I have been shopping at Safeway for 33 years, at minimum of $400.00 monthly I have roughly I have spent in the neighborhood of $158,400.00 during that time, likely more. I have never bounced a check, no have I ever knowingly been rude, cold or hateful to your staff or...
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4.6
Product
Safeway Customer Care
I didn't like
  • I do not like the way i am treated by rachel hill
#1034820
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Safeway is a joke. They park down in affluent urban areas and then pull a "wal-mart" strategy of having one-three checkers and ten-fifteen minute long waits. It's not a matter of it being a rundown neighborhood or poor employees, it's a matter of being cheapskates to...
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Safeway Customer Care
#1031983
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I went to the store and got checked out and the checker bagged the groceries and left them sitting on his counter and started helping next lady.I put my own groceries in my cart with no help and was appalled at the situation. What has happened to customer service? I am...
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Safeway Customer Care
#1020823
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Just now returned from Safeway on Val Vista & Elliot, in Gilbert, AZ. I saw Crystal Geyser 1 gal. for $0.99; a price one can pay all over the state. Saw all Campbell's soups @ $0.99. Purchased these items among a dozen others. Went to pay with my Safeway discount card...
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ransom
ransom

Anyone who thinks the customer is always right is a fool. Anyone who has ever worked in retail knows that if any store actually believed it. they'd be out of business in a hu...

Anonymous
anyoumous

I don't care if it's 1 cent or 100.00 if it is advertised then there should be no issue the customer is always right!!! Telling someone "to grow up ,being a baby" is just wr...

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Safeway Customer Care
#1010404
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I don't mind maybe 5 min in a line but anything else is Unexpectable!!! I have always been a loyal Safeway shopper but as of tonight I will no longer be a customer!!! I use to love Safeway but have begun to hate Safeway because I don't have the time to wait 20 to 30...
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offconsumerpissed
off***sumer***ed

"I don't mind maybe 5 min in a line but anything else is Unexpectable"If it happens all the time, you definitely should expect it. (Don't worry, I know that you won't grasp th...

Product
Safeway Customer Care
#999234
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I walked up to the deli and nobody was waiting but the 2 employees behind the counter both had to help the three customers.15 minutes later and another 6 people in line behind me, I get helped. I got the $5 meal deal special sandwich. The employee let me get a...
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2.2
Product
Safeway Customer Care
I didn't like
  • Lack of caring for multiple customers waiting
#986022
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