Product: Safeway Customer Care Clear all filters (53 of 53 reviews match)
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In my local Safeway Store in San Francisco it constantly has people with their dogs (these are not service animals, mostly Pit Bulls) I am an animal lover but this has become ridiculous. When I bring this to managers attention all I get is " what's the problem" Store...
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3.3
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Safeway Customer Care
#1126632
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I am an old customer who has gone to safeway for years and used my phone number but could not get anything to work for two and a half hours, during which time I spoke to 5 reps, one was terrible 4 were great! Ah ha we thought we had it done untio I want to Safeway at...
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1.8
Product
Safeway Customer Care
I liked
  • Usual
  • Mgr that used to be at grant and craycroft
I didn't like
  • Dirty run down store
#1122905
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m from Safeway.com they left the following message. Your club card was invalid if you do not call us back by 9:15 a.m. you order will be cancelled. No callback number was left. When I called the number that appeared in my call log no one ever picked up. I call back and...
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Safeway Customer Care
#1118481
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Safeway - Bad customer service

#1117683
1.0
Details
Went to order some cupcake for my sons birthday party and there were 3 employees there one was in the back putting frosting on a cake and two where chatting. I asked for some help and they gave me a ugly look and rolled there eyes as if i was bothering them. I refuse to spend money where i am treated i trash
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Safeway - Poor!

#1070318
1.0
Details
One of the reasons I do not shop more at Safeway is the express checkout is usually closed even during 4-6 pm when store is busy. Sprouts is way better. I waited about 20 minutes in a regular checkout lane for 3 items. Either open up the express checkout or install self checkout!
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Customer service

Safeway - Refused to exchange diapers for a larger size because someone else bought them for me...

#1069809
2.3
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I walked to safeway with my baby after someone purchased diapers for me in the wrong size. I literally wzs out of diapers and came to try and swap for a larger size. They refused to even see if they carried them znd told me since i didnt purchase them i could not return them. Not only was i embarrassed, i now have 148 diapers i cant put on my baby
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Safeway Customer Care Review

#994735
3.1
Details
My cashier asked for a person to help me with my groceries to be taken out. The man looked at me and rudely told the cadhier to ask for someone w Else to help me next time. He gave me look of dislike. Team safeway guy. Hea Asian.
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I will from time to time write a personal check for my groceries, I was told that you will not accept them any longer because I do not write them often enough? I am retired from the Safeway Denver Division and receive retirement checks monthly from you!! since leaving...
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2.8
Product
Safeway Customer Care
I didn't like
  • Check cashing policy
#1117865
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People need to really look at whats going on in the Safeway Store.. i know for a fact that if there out of something-they'll replace with other and/or give you a rain check- I have lived in Keizer for three years and not once did I get a rude employee.. if anyone of...
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4.8
Safeway Keizer, Oregon
Product
Safeway Customer Care
#1115267
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Furthermore, Safeway also does not have a readily available in-house complaint number to deal with these issues. Companies that care do not let their phones ring unanswered. There is no need to make a a longer complaint than this the fact that this requires 100...
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Safeway Customer Care
#1088972
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Not sure what else you need getting to one hundred words is not what I needed tried on three occasions to text Safeway but there site is not user friendly for elderly people. Must be under 70 to be able to use there site I guess Now I have to count my words to made a...
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Safeway Customer Care
I didn't like
  • Service
#1065223
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Safeway on 6th ave tacoma wa. There are MAY DISABLED PEOPLE IN TACOMA, yet safeway 6th ave has 1 or maybe 2 shopping scooters for the disabled. asfar as im concerned, this is discrimination against the handicapped. I've waited in my car for over an hour to shop as I...
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Anonymous
Anonymous

It's called DISCRIMINATION AGAINST THE HANDICAPPED SAFEWAY!

Anonymous
Anonymous

The store is NOT required to stock handicap scooters for you!! Im sorry but in my opinion why should everyone else have to pay for your handicap!

4.1
Product
Safeway Customer Care
#1062417
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After waiting 10 minutes at Deli Counter, I placed my order and clerk was preparing it.A man just walked into the store, and the clerk said "I'm sure this lady wouldn't mind if I made your order first". I stated that I would like it if she finished my order, and I...
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Product
Safeway Customer Care
I didn't like
  • Being treated like a second class citizen
#1041582
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I have been shopping at Safeway for 33 years, at minimum of $400.00 monthly I have roughly I have spent in the neighborhood of $158,400.00 during that time, likely more. I have never bounced a check, no have I ever knowingly been rude, cold or hateful to your staff or...
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4.6
Product
Safeway Customer Care
I didn't like
  • I do not like the way i am treated by rachel hill
#1034820
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