I ordered a grocery delivery. I received receipt and confirmation number.
It never showed up today. When I called customer service they told me that the store called me to tell me there was a problem processing my order. Then they canceled it. I never received a phone call or voice mail.
The service rep told me that my phones reception must be bad because they called "several times". I checked my order and it still says it was successfully completed and that it was delivered! I am fuming mad that I was charged for an order that I didn't receive and that the customer service agent was no help
At all!!!! I will never use this service.
Ever again! I am so mad I won't shop at safeway ever again!
There are several other options in Petaluma. I don't need the hassle!!!!
Reason of review: Problem with delivery.