Just now returned from Safeway on Val Vista & Elliot, in Gilbert, AZ. I saw Crystal Geyser 1 gal.
for $0.99; a price one can pay all over the state. Saw all Campbell's soups @ $0.99. Purchased these items among a dozen others. Went to pay with my Safeway discount card and noticed the screen, $1.49 for each of those items.
I pointed out the discrepancies to cashier, relating the prizes as marked @ $.99. Cashier said, "Just this one time, I will let this slide." "Let this slide," I asked, "like you're personally giving me a break." "Look, I'm giving you a break, take it." I asked to see the manager. She marched over to the designated rows and pointed out the very, very faint and small disclaimer print, 'When purchasing 4 or more." This light gray print was in 8 font size. I've never seen such smallness of print, and in a hundred thousand Sq.
Ft. building. I pointed out that as far back as I can remember, at the cashier's stand, the discounted price is always honored, if you purchase 1 or a hundred of that item. Apparently, however, Safeway is reneging on this long held customer understanding and are now reducing their disclaimers to the smallest font size available on their printers.
After forty years of patronizing Safeway, I now have a dirty feeling of being financially raped by this new crowd at Safeway and will consciously avoid ever returning to any Safeway in the future. Can you imaging what Safeway has spent over these same many years in advertising to get my trust with Saveway and then to *** it all away to get that lousy extra $.49 out of my pocket by misleading me. There's a political revolution going on in this country, and the people are tired of being ripped off. Safeway seems oblivious to this tread and has chosen at the very wrong time to implement this woeful misrepresentation of bait and switch.
Why don't they put $1.49 on the item, and in very, very small print, '$.99 when you purchase four'. I think we know why...
Review about: Safeway Customer Care.
Reason of review: Pricing issue.