Not resolved

Went shopping in a Safeway store located in SE Powell Blvd Portland, OR 97202 several days ago. At the checkout point when I presented a Safeway rain check, the casher said he needs to talk to the manager and then went to a man stood nearby.

Then they both came to me and told me the rain check can only be used in the store who issued it. I told them I have used the rain checks in the different stores all the time and asked if this is a new policy, the manager said this is always the Safeway policy. In order to confirm his statement, I went to the 2nd Safeway store and asked the same question, their answer is any rain check can be used in any Safeway store. I successfully used the rain check in my shopping in the 2nd Safeway although they were not the one to issue it.

I will never shop in Safeway in SE Powell Blvd again. Obviously they lied to the customer.

Product or Service Mentioned: Safeway Manager.

Company wrote 0 public responses to the review from Apr 09, 2017.
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